Delivery Time - Orders placed before 3pm Monday-Friday will usually be sent the same day. Orders placed outside these times will be sent the next working day.
1st Class Recorded - Most packets/parcels are shipped using the Royal Mail 1st Class Signed For service and we charge a flat rate £4 for any size order. For larger parcels like bodyshells we may use a drop off service like CollectPlus/Hermes in order to keep our fixed rate at £4.
Economy Shipping - We have now added an economy shipping option using Royal Mail 2nd Class Signed For service with a charge of £3.50 for orders up to £100, orders over £100 now have the option of FREE Economy Shipping. For larger parcels like bodyshells we may still use a drop off service like CollectPlus/Hermes.
Alternative Courier - We may choose to use an alternative courier when shipping certain items i.e. liquids, batteries etc. This is still a reliable, next day service generally reserved for orders containing selected items or when it is cost effective against Royal Mail.
Special Delivery - We can arrange special delivery services at an extra cost (please enquire).
International orders - We now accept International orders with automated shipping calculated at a standard flat rate. We ship using Royal Mail International Signed For, and reserve the right to request additional shipping costs if the cost of shipping is in excess of our flat rate by a large amount.
Please Note - We cannot be held responsible for any loss or damage in transit.
Money back guarantee - Goods returned unused and in their original packaging within 14 days of delivery will receive a full refund (customer is liable for the cost of return postage). This does not affect your statutory rights. For further details on our returns policy, check out our terms and conditions.
Liquids & Batteries - We are now able to ship liquids (i.e. oil, additive etc.) and batteries (i.e. NiMh, LiPo etc) using an alternative courier. The price for orders up to 1kg is still only £4, there will be a surcharge for bukly or heavy orders (please enquire). Unfortunately there is also a surcharge when shipping to some areas of the country and islands when sending liquids or batteries (please enquire).